2009 NextGen Seminar Schedule


--	• Annual Meetings
	• Group Meetings
	• Roundtable Meetings
	• NextGen Seminars
	• Selected Connections
	• Web Seminars
	• European Group
	• Pacific Group

	A limited number of rooms are available at the host hotel on a first-come, first-served basis for most meetings. Once our room block is filled, we cannot guarantee the availability of rooms, so members are encouraged to make their reservations as early as possible. Questions about your registration? Contact the Headquarters office at 1-800-323-4219, Fax: 847-236-9968

.	Sunday, January 25
2:00 - 5:00p	NextGen Advisory Panel Meeting Planning meeting for future NextGen activities. All are welcome to participate.
6:30 - 9:30p	Welcome Reception and Dinner Join old and new friends on the beach for a family-friendly BBQ picnic buffet complete with cash bar and a local band.

.	Monday, January 26
8:30a - Noon	Ensuring Complete Client Satisfaction and Loyalty Dr. Joe Pace, The Pacific Institute Mark Panciera, Panciera Funeral Homes

.	Tuesday, January 27
7:30 - 8:30a	Early Bird Session Open exchange
8:00 - 9:00a	Breakfast Buffet
9:00a - Noon	Panel Discussion: Lessons Learned: Best Practices for Success Laurens Fish, Weed-Corley-Fish Funeral Home Paul St. Pierre, Ellers Mortuary Nancy Keil, Messinger Indian School Mortuary

.	Wednesday, January 28
	Free Day! Enjoy all that Aruba has to offer.

.	Thursday, January 29
9:00a - Noon	Facilitated Roundtable Discussion and Wrap-Up NextGen Advisory Panel
Noon - 1:30p	Farewell Luncheon A great way to conclude this incredible week in Aruba. Enjoy a casual lunch with your friends and family as you prepare to return home refocused, reconnected and rejuvenated for the year ahead.